Software Service Engineer

Incepto is hiring!


Incepto Medical
Saving Time. Saving lives. Together.

Incepto co-creates and distributes AI applications for medical imaging - Bridging the gap between Physicians and the Tech world.
Incepto forms a passionate, expert and humble team, promoting collaboration and centered on customer and patient needs.

Job Description

Join us as Software Service Engineer.

Join us and take on the challenge of AI in Medical Imaging!

Between R&D and Sales team, you play a key role in the deployment and operations of our applications on clinical sites. You own the integration of the AI applications into the processing pipeline so that radiologists can benefit from AI results!

To achieve this mission, you will:
• Pilot the technical deployment of our solutions so that they communicate with the IT systems of the clinical sites.
• Analyze customer needs and interoperability feasibility during installation kick-off sessions.
• Identify, plan and execute the different deployment phases.
• Manage customer relationship and business partners relationship.
• Remotely Configure our solutions
• Set up and provide customer support for the effective operation of software medical applications.
• Raise customer feedbacks and propose evolutions for new releases of our products.
• Follow Quality Management System procedures and guidances.

Preferred Experience

Bachelors/master’s degree (or equivalent) in Computer Science or bioengineering, you have significant experience in healthcare and information systems.

• Experience in project management that included customer interactions
• Excellent technical awareness (Database, Linux OS installation, script generation, VM, Remote control, etc…)
• Experience in TCP/IP and network configuration.
• Excellent interpersonal skills
• Customer satisfaction focus
• Fluent in French and English
• Rigorous, curious

Desired skills:
• Passionate with technology and innovation applied to medical domain.
• Previous experience of healthcare IT technologies, such as IT professional already working with PACS, RIS or PAS clinical information systems
• Experience in at least one of the following standards: HL7, FHIR, IHE, DICOM
• Experience with Docker containers
• Knowledge of Agile methodology
• Familiarity with design controls in an FDA regulated environment

Recruitment Process

2 to 3 interviews. Hiring process closed in a few days.

Location: Tour Montparnasse, 53ème étage, 33 avenue du Maine, 75015 Paris

Additional Information

  • Contract Type: Full-Time
  • Location: Paris, France (75008)
  • Education Level: Fourth-Year University Level